Privacy Policy

The data controller of the personal data collected and processed through the use of the Platform is FITCATCH, S.L. (hereinafter referred to as “FitCatch” or the “Entity”), with C.I.F. B26683276. The User may contact the Entity through the following means:

• Postal address: C/ Juan Bravo, 3A, 4J, 28006, Madrid (Madrid), Spain.
• Email: info@fitcatch.co

FitCatch will collect the data directly from the Users or as a result of their use of the Platform, the following data and/or categories of data:

• Identification and contact data: when the User creates an account on the Platform, name and surname, as well as email address, will be processed. Once created, the access credentials, i.e. the password together with the email, will also be processed;
• Data related to payment: in the event that you decide to subscribe to the services, the Entity will process the personal data associated with the means of payment you decide to select (e.g. credit or debit card information);
• Usage data: during the use of the Platform, the data associated with the use of the Application and the browsing you have carried out will be processed, in accordance with the provisions of the Cookies Policy.

The different processing purposes for which FitCatch will process the personal data of its Users are detailed below, as well as the legal bases applicable to each of them. In this way, the Entity will process personal data to:

• manage their registration on the Platform.
• in case requested by the Users, to carry out the subscription of the services including the processing of the payment.
• in the event of subscription to the services, to provide the services associated with the use of the Platform, including the communication of personal data (name and email only) to the fitness studio selected by the User;
• to process and manage complaints, queries, requests, communications or suggestions made by Users, when they contact the Entity.

The legal basis for the processing of personal data for the purposes mentioned above is that established in article 6.1 b) of the General Data Protection Regulation, i.e. the execution of the contract.

In addition, the Entity will process the Users’ personal data for the purposes of complying with the legal obligations applicable to it under the provisions of article 6.1 c) of the General Data Protection Regulation.

On the other hand, in the event that the User has given consent under the provisions of article 6.1 a) of the General Data Protection Regulation, their personal data will be used for the purpose of sending them commercial communications related to products and services of FitCatch or third parties. Such consent may be revoked by Users at any time and they will no longer receive the aforementioned communications.

Finally, FitCatch will process the Users’ personal data through the use of cookies and similar technologies for the purposes set out in the Cookie Policy.

In order to ensure that personal data is adequate, relevant and limited to what is necessary for the purposes for which it is processed, FitCatch will retain personal data only for the period of time necessary to fulfil the purpose for which it was collected.

Once the relationship between the User and FitCatch has ended, their personal data will be blocked from all the Entity’s systems for the sole purpose of making them available to the competent authorities to attend to possible administrative or judicial responsibilities and the exercise or defense of claims. Finally, once the period for blocking personal data has elapsed, they will be permanently deleted.

For its part, the data processing that FitCatch carries out because it has received the express consent of the Users for this purpose will be carried out as long as the consent given is not revoked and, after such revocation, the data will be kept, duly blocked, in accordance with the provisions of the previous paragraph.

The Users’ personal data will be communicated to third parties both to comply with legal obligations that correspond in each case and, for example, to Administrations and/or Public Bodies when required by tax, labour, Social Security or any other applicable regulations.

In addition, under the cover of the execution of the services contracted by the Users, FitCatch will communicate the personal data of the Users necessary to allow them access to its facilities and/or contracted activities.

Finally, FitCatch may hire third parties who will have access to personal data as a result of the provision of services, in which case the Entity will have signed the corresponding data processor agreement in accordance with the provisions of the applicable regulations. These third parties generally belong to the technological services sector.

The User has the rights detailed below. You can exercise them through the email address info@fitcatch.co and, in case of reasonable doubts about the identity of the exerciser of the right, FitCatch may request additional documentation that proves the same.

• Right of access: the right to obtain confirmation as to whether or not FitCatch is processing personal data concerning the User, as well as to access the personal data that the Entity has in its possession;
• Right to rectification: the right to request that FitCatch rectify personal data when it is inaccurate or that it be completed when it is incomplete. In any case, Users have the possibility of directly modifying their data by accessing their profile on the platform;
• Right to erasure: the right for FitCatch to delete the User’s personal data when, among other reasons, they are no longer necessary for the purposes for which they were collected;
• Right to restriction: the right to request that the processing be restricted, in which case we will only keep them for the exercise or defence of claims;
• Right to portability: the right to receive personal data in a structured, commonly used and machine-readable format, and to have it transmitted to another controller when the processing is legitimised by consent or derives from the performance of a contract, provided that it is carried out by automated means;
• Right to object: the right to object to personal data being processed based on the public or legitimate interest pursued by FitCatch, including profiling. In such a case, the Entity will stop processing the data, unless there are compelling legitimate reasons or they are necessary for the exercise or defence of possible claims. You also have the right to object to the processing of data for direct marketing purposes.

In addition, Users have the right to request the protection of the Spanish Data Protection Agency through its website www.aepd.es.

This privacy policy will always be available on the Platform. Even so, in the event that FitCatch proceeds to make a substantial and relevant modification to the content of the same, Users will be notified through the Platform itself or at their email address. So that, if you consider it necessary, you can exercise your rights as an interested party.