Terms & Conditions of Use

The FitCatch platform is owned by the company above (hereinafter, “FitCatch”).

These Terms and Conditions govern access to, browsing and use of the FitCatch platform in any of its modalities, including, without limitation:

• the website,
• the mobile application,
• progressive web versions (PWA),
• APIs,
• and any other channel, medium or digital interface made available by FitCatch,

regardless of the device used.

Use of any of the above implies full acceptance of these Terms.

FitCatch is a technology-based intermediary platform that allows users to:

• discover fitness, wellness and sports activities,
• book specific classes or sessions,
• pay for such bookings on a pay-per-use basis.

All activities available on the platform are offered, organized and provided exclusively by independent third parties, such as gyms, studios or sports centers (the “Centres”).

FitCatch does not provide sports, wellness or medical services, nor does it supervise or control the execution of the activities offered by the Centres.

When making a booking through FitCatch:

• the user enters into a direct contractual relationship with the relevant Centre,
• FitCatch acts solely as a technological intermediary, facilitating access to information, booking and, where applicable, payment.

FitCatch is not a party to the contract for the provision of the sports service.

Access to, registration on and use of the platform implies full and binding acceptance of these Terms and Conditions.

If the user does not agree with them, they must refrain from using the platform.

• Use of the platform is limited to individuals aged 18 or over.
• The user guarantees that all data provided during registration is accurate, complete and up to date.
• The user is responsible for maintaining the confidentiality of their credentials and for all activity carried out through their account.

FitCatch may suspend or terminate user accounts in the event of fraudulent, unlawful or non-compliant use.

The activities available on the platform are offered by independent Centres, which establish their own rules, terms and policies.

FitCatch recommends that users, before using a Centre’s services for the first time, carefully review the specific rules and conditions applicable to that Centre, including, without limitation:

• internal rules,
• access requirements,
• cancellation policies,
• no-show penalties,
• conditions of use of the facilities.

Additional information about each Centre can be found in its corresponding profile on the FitCatch platform.

Classes or sessions may be booked, as applicable:

• directly through the FitCatch platform, or
• through the Centre’s own website, application or booking system,

as expressly indicated in the relevant Centre or activity profile on the platform.

FitCatch will inform users, in each case, of the applicable booking channel.

In all cases, the contract relating to the provision of the activity is entered into exclusively between the user and the Centre.

FitCatch does not guarantee the availability, frequency or continuity of the classes or sessions listed on the platform.

Centres independently decide which activities they offer, on which dates and at which times, and for how long they remain available on the platform. Accordingly, certain classes or Centres may cease to be available at any time.

Unless expressly stated otherwise, the invoice for the sports service is issued by the Centre, as the actual service provider.

Access to certain classes or sessions may require prior registration, either through the FitCatch platform or through the Centre’s own systems.

If the user:

• fails to complete the required registration,
• does not attend a booked class or session, or
• breaches the applicable attendance conditions,

penalties may apply, including additional charges or forfeiture of the amount paid, in accordance with the Centre’s policies.

FitCatch shall not be responsible for penalties resulting from the user’s failure to comply with the Centres’ requirements.

Cancellation, modification and refund conditions applicable to each class or session are established exclusively by the relevant Centre and are displayed to the user prior to booking.

By making a booking, the user expressly accepts the applicable cancellation and refund policy of the Centre.

FitCatch acts solely as a technological intermediary and, accordingly, does not offer discretionary refunds nor decide on cancellations or refunds, except in cases of technical incidents directly attributable to the operation of the platform.

In no event shall FitCatch be responsible for the application or interpretation of the Centres’ cancellation or refund policies.

The user acknowledges and accepts that participation in physical activities involves inherent risks.

The user declares that they:

• are in adequate physical and health condition,
• assume the risks arising from their participation,
• will comply with the Centre’s rules.

FitCatch does not carry out medical assessments nor verify users’ physical fitness.

FitCatch shall not be liable for:

• injuries, physical harm or death occurring during activities,
• the quality, safety or suitability of the services provided by the Centres,
• cancellations or modifications decided by the Centres,
• contractual breaches by the Centres,
• indirect damages, loss of profit or consequential losses.

FitCatch’s total liability, where applicable, shall be limited to direct damages resulting from a technical malfunction of the platform, up to the maximum extent permitted by law.

Centres operate as independent entities and are responsible for:

• their facilities,
• their staff,
• mandatory insurance,
• licenses and legal authorizations.

No employment, corporate or agency relationship exists between FitCatch and the Centres beyond technological intermediation.

All rights to the platform, its software, design, content and the FitCatch brand belong to FitCatch or its licensors.

Users are granted a limited, non-exclusive and revocable license for personal use of the platform.

Personal data processing is governed by FitCatch’s Privacy Policy.

Data necessary to manage bookings will be shared with the relevant Centre.

FitCatch does not guarantee uninterrupted or continuous availability of the platform or compatibility with all devices.

Interruptions may occur due to maintenance, updates or causes beyond FitCatch’s control.

FitCatch reserves the right to amend these Terms at any time.

Amendments will be published on the platform and will apply from their publication date.

These Terms are of indefinite duration.

FitCatch may suspend or terminate user accounts in the event of legal or contractual breach.

These Terms are governed by Spanish law.

In the event of a dispute, the parties submit to the courts and tribunals of the user’s domicile, where applicable under consumer protection regulations.